ERP Selection and Implementation Leads to Significant Improvements

When faced with rising paperwork, multiple systems with duplicate data entry, and increasing demanding quality requirements, in 2014 Pioneer Service began searching for a comprehensive software solution to increase accuracy and reduce costs. The criteria we had for an ERP included a modern .NET platform, continuous improvements to software without disruptions, available competent technical support, comprehensive industry specific software (a good fit) and a company that we would want to partner with for the long-term. In January 2015 we finalized with Global Shop Solutions. On August 1, 2015 we went “live”, and just over a year later we’re pleased with our Enterprise Resource Planning (ERP) selection.

Global Shop recently published a case study highlighting our successes so far.  Even though we’re only a little over a year from implementation, our ERP now handles everything from CRM, estimating, quoting, order entry, production routers, inventory management to payroll and accounting. The “Move Ticket” system on the shop floor helps us quickly identify any material on the floor as well as provides live information to the office on the status of any job. The system provides traceability of material from the time a raw material is purchased, until the final identification labels print to go on the shipping boxes. Global Shop eliminated countless spreadsheets and has given us visibility into our process and costs that we did not have previously.

Pioneer Service Inc. is an ISO 9001 manufacturer of precision machined parts and centerless grinding services. Headquartered in Addison, Illinois, the certified women-owned small business (WOSB) produces custom turned parts for industries including medical device, automotive, aerospace, motion control, oil and gas, and several others.  For more information, read the case study here.